Frequently Asked Questions
- What payment methods do you accept?
We accept payment from debit or credit cards - American Express, VISA, Mastercard, as well as payments made by PayPal & Apple Pay.
- To which countries do you ship?
Outrippin Adventures' currently ships to the following countries: United States, Australia, Switzerland, United Kingdom, Germany, Canada, New Zealand, Sweden, Spain, Norway, Italy, The Netherlands, France, United Arab Emirates, Japan
- Are there any shipping costs?
Outrippin Adventures' offers free shipping on all products and to all countries that can be selected when choosing the shipping address.
- Where can I find the status of my order?
As soon as your order is shipped, you will receive an email with the track and trace data. The expected delivery time, is mentioned in 'working days', which means that weekends and national holidays should not be taken into account.
- I'm experiencing problems with paying!
Please try an alternative payment method or contact us at OutrippinAdventures.Info@gmail.com and one of our customer service representatives will help you as soon as they can!
- What do I do if I've received a wrong item?
If you’ve received a wrong item, please contact us at OutrippinAdventures.Info@gmail.com where a member of our customer service team will help you further.
- My item arrived damaged, what should I do?
If you’ve received a damaged item, please contact us at OutrippinAdventures.Info@gmail.com, provide photos and include your order number and a member of our customer service team will help you further.